Conditions générales de vente

Consumer Mediation
– Articles L616-1 and L612-1 of the French Consumer Code

In accordance with Article L616-1 and L612-1 of the French Consumer Code, we inform our customers of their right to access a consumer mediation service in the event of a dispute regarding a service provided by RESTAURANT DAVID SARL / OMMA.

The consumer, subject to Article L.612-2, may request amicable resolution through mediation within one year from the date of a written complaint submitted to the professional.

RESTAURANT DAVID SARL has designated the following mediator:

Mediation Body: SAS Médiation Solution
Membership Number: 53435/VM/2408
Postal Address:
SAS Médiation Solution
222 chemin de la Bergerie
01800 Saint Jean de Niost – France
Email: contact@sasmediationsolution-conso.fr
Website: https://www.sasmediationsolution-conso.fr
 
To contact the mediator, the consumer can:
Send a request by post,
Email directly, or
Fill out the online form titled “Saisir le médiateur” on the website.
Your mediation request must include:
Your full contact details (postal, telephone, and email),
The name, address, and registration number of the professional (RESTAURANT DAVID SARL – 53435/VM/2408),
A brief description of the dispute,
A copy of the original written complaint sent to the company,
All relevant supporting documents (e.g., order confirmation, invoice, proof of payment, etc.).
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